PayTM Customer Care

What is paytm?

Paytm Customer Care:

This is an unofficial website to provide help to the people searching for the paytm customer care.

Here you will find all the contact details of Paytm Customer Care. Not only that, you will also get information of all the email IDs, social pages, office address and what are the different methods for contacting Paytm. Everything is mentioned step by step along with pictures, both for mobile user as well as computer users.

Check toll-free number, address, email id of Paytm customer support.

If you use Paytm, you should bookmark this website for future help. You can contact Paytm 24 x 7 on 365 days via all the following methods no matter which which state you belong from.

Paytm is one of the largest payment gateways in India that offers comprehensive payment services for customer and merchants. Around seven million merchants are using Paytm apart from its customers. It has made use of digital money easier by seamless mobile payments in India.

If you are searching for Paytm Customer Care number or have any problem regarding Paytm for which you need to contact them. Then you must continue reading.

Contact Customer Care of Paytm:

There are chances that you are facing some problems with your transaction, purchase or your account.

There can be many such reasons when you feel like you need to contact customer support.

So, it’s really important to know our phone numbers, toll-free numbers, email ID or address.

Below are all the details for your reference:

Paytm Customer Care Numbers:

24 x 7 Support is just a call away.

Paytm Customer Care Number for Bank, Wallet and Payments 01133996699
Paytm Customer Care Number for Movies and Events 0120-3888-388
Paytm Customer Care Number for Paytm Mall Shopping Orders 011-3377-6677
Paytm Customer Care Number for Flights 99168-99168
Paytm Customer Care Number for Bus 95553-95553
Paytm Customer Care Number for Train 95553-95553
Paytm Customer Care Number for Hotels 7053-111905


Currently, the helpline is available in Hindi and English. Paytm will make sure to provide you with the full support. In case you still need any assistance, you can anytime register your issues with them. They will try to solve your concern as soon as possible.

What do you need to contact Paytm Customer Care Support?

While you are calling, your number alone is enough, but in case it’s about some purchase, please keep your order ID ready.

At what time can you contact Paytm?

Although their number is available 24 x 7 for their customers’ convenience, contact Paytm between 10 AM to 8 PM.

Paytm Customer Care FAQ’s

Is There Different Paytm Customer Care Number for Movies?

Yes there is a different Paytm Customer Care Number for Movies. The number is 0120-3888-388.

Is There Different Paytm Customer Care Number for Bus Tickets?

Yes there is a different Paytm Contact Number for Bus Tickets. The number is 95553-95553.

Is There Different Paytm Customer Care No. for Flight Tickets?

Yes there is a different Paytm Customer Care Number for Flight Tickets. The number is 99168-99168.

Is There Different Paytm Customer Care No. for Train Tickets?

Yes there is a different Paytm Customer Number for Train Tickets. The number is 95553-95553.

Is There Different Paytm Customer Service Numbers for Hotel Bookings?

Yes there is a different Paytm Customer Care Number for Hotel Bookings. The number is 7053-111905.

Is There Different Paytm Helpline Numbers for Mall Shopping?

Yes there is a different Paytm Customer Care Number for Mall Shopping. The number is 011-3377-6677.

Paytm Customer Care Email IDs:

Apart from calling, you also have the option of sending Paytm a mail. Helpful staff of paytm will surely help you in resolving your query by generating a ticket and replying you to the earliest. (Support) (For Sales queries) (For Technical Support) (For Jobs & Careers) (Privacy and Security Queries)

In case you are looking for Paytm nodal officer mail id, you can contact him at:

Below is the full detail of Paytm nodal officer:

Nodal Officer
Shri Yogender Singh
Paytm Payments Bank Limited,
A-80, Udhyog Marg,
Sector 2, Noida,
Uttar Pradesh 201301
Email :

Note: Paytm nodal officer mail id must be used only if you have tried all the possible ways of getting your query resolved. To know what other ways are there to contact paytm customer care, read this full article.

Paytm’s numbers are available twenty-four into seven both in Hindi and English. You can register your complaint by the method mentioned above through website.

However, most of the transaction happens through paytm app, so what if customers face problem in that or receive a damaged product? Don’t worry! For that, you can contact paytm on their paytm customer care through the mobile app too.

How to contact Paytm Customer Care through Mobile?

Yes, it’s possible to contact Paytm customer care through mobile. You can either call them on the numbers mentioned above or follow the below instructions to get help directly from the Paytm app.

Steps to contact Paytm Customer Care through App:

  1. First of all, you need to download the latest version of the app.
  2. Then Log in to your account, if you haven’t logged in yet.
  3. After logging in, you will see the home page of Paytm.
  4. There are many options on the homepage, but you need to click on the three lines shown in the upper left corner of the app.
  5. Now, you will see 24*7 help option. Just click on that to contact Paytm customer care.
  6. It will take you the below page

Here, you get all the option related to Paytm customer care help.

Paytm Social Profile Customer Support:

Customers can also contact on Twitter Support of Paytm. One can go and share any suggestion, complaints or queries. Paytm customer support will definitely reach out to you with the answers.

Social Profile Links To All The Pages of Paytm

The alternate way to contact Paytm is through social pages. Below are the links which might come in handy:

Paytm care is on Facebook. Below is the link:

Facebook Fan

Paytm care is on Twitter. Below is the link:


Paytm care is on Pinterest. Below is the link:

Pinterest Page:

Paytm care is on Instagram. Below is the link:

Instagram Profile:

Paytm care is on Google plus. Below is the link:

Google+ Fan Page:

Paytm care is on linkedin. Below is the link:

Below is the link to Paytm’s youtube channel:


Registered Office Of Paytm:

In some cases you can also take help from Paytm by visiting their offices. However, it is advised to contact them through phone/ mail first.

Paytm Corporate Headquarters

Paytm Mobile Solutions Pvt. Ltd.

B-121, Sector 5,

Noida – 201301,


Phone: +91-120-4770770

Fax: +91-120-4770771


Paytm Registered Office Address

1st Floor Devika Tower,

Nehru Place,

New Delhi – 110019

Paytm also has regional offices in India and abroad too. In a rare extreme case, a customer can reach Paytm’s regional offices too. Below are the details:

Location Address Contact Number
Bangalore 144/533, 2nd floor, +91 080 67720197
22nd main, 150 Feet Ring Road, HSR Layout 1st Sector (AGARA), Bangalore – 560102
Chennai II Floor, +91 44 24350197
Balammal Building No 33,
Burkit Road, T Nagar,
Chennai – 600 017
Mumbai IV Floor, Enterprise Centre, Domestic Airport, +91 22 26133197
Next to Orchid,
Hotel Vile Parle East,
Mumbai – 400 099
Kolkata BP 07, Eco Station Building, +91 33 40005197
6th Floor,
Salt Lake Sector: 5,
Kolkata – 700 091
Toronto 220 Adelaide Street West, Toronto, ON, M5H 1W7, 1-647-360-8331

How to reach Paytm customer care support?

Paytm is a customer-centered company and they make sure that their customers get the best services only. However, there may be times when you are unsatisfied with something or have some query or suggestion. No matter how big the problem is, it’s always better to follow the hierarchy.

Below are the steps which you should follow while approaching Paytm customer care in India.

First Approach:

File a complaint.

  1. Log on to

Paytm Customer Care

2. You will see the below pop up. Scan it from your Paytm app.

Paytm Customer Care

3. Now go to

Paytm Customer Care

4.Select your concern from the mentioned tabs i.e., Your orders created on Paytm, Your Wallet Passbook Transactions, My Accounts, Report A Fraud Transaction, Paytm KYC ( Wallet Upgrade), Insurance or Postpaid.

5. You can also call on 01133996699

Second Approach:

If you aren’t satisfied with the kind of response you have got, write to:

Nodal Officer,

Customer Grievance,

One97 Communications Ltd.

B121, Sector 5

Noida – 201301

Approach 3:

Still if you aren’t satisfied, you can write to:

Grievance Officer,

One97 Communications Ltd.,

B121, Sector 5,

Noida – 201301

Or you may also following link:


  • When addressing the issues to the customer service team, send your queries by using ‘Health and Support’ section by logging in with your Paytm account.
  • Never forget to mention your complaint reference number for further communication regarding your issues. It helps the Paytm Customer Care support in solving the problem quickly.

Know When to Wait?

While we consider our issues as paramount, sometimes there are so many complaints, and it usually takes time to address all of them. So, have patience and always wait for the given time duration below:

Queries/Escalations Turn Around Time
First response to a user’s query/concern 24 Hrs
Follow-up queries 48 Hrs
Escalated cases 7 Days
Customer grievances 15 Days
Concern raised to a Nodal officer 15 Days
NEFT to user’s bank account 7 Days

If you are looking for Paytm customer care number of Mumbai, Delhi, Gujarat, Punjab, Haryana, Pune, Kolkata, Kerala, Chennai, Jaipur, Ahemdabad, Delhi NCR, Hyderabad, Gurgaon, Gurugram, Bangalore, Karnataka, Noida, Andhra Pradesh, Uttar Pradesh, Jammu and Kashmir, Lucknow, Tamil Nadu, Nagpur, Or Surat – you must read this whole article here. All the information is given above.

If you have any problem related to Paytm KYC, you must read our article All About Paytm KYC. All the possible questions are answered there. You can read it by clicking on Paytm KYC.

If you want to know about the possible ways to contact Paytm, read How to contact Paytm Customer Care Executive ?

All about Paytm customer Care